Shipping and Warranty

Shipping:

Shipping is calculated at checkout and rates vary based on carrier and delivery location.

We do not ship Internationally and both the billing and shipping address must be located in the US. Additionally, Delta V cannot process sales to locations where prohibited by law.

Warranty:

Delta V is committed to customer service and satisfaction. We get it, our products are expensive. We expect them to last, you should too. We don’t set a time limit on the repair or, if irreparable, return of a product that is defective or fails under use that is reasonably expected.

Contact us immediately if you need product, repair or warranty support.

Although we will process these requests on a case-by-case basis, Delta V stands by our products and we hold ourselves to a high “make it right” standard.

Please note that modifications to any product as it comes from us will void the warranty.

To initiate a repair or warranty claim, please CONTACT US first to receive a Return Merchandise Authorization (RMA) form.

Complete the form and include it, with the product to be repaired, in a well padded package.

Return to the Delta V address on the RMA form. PLEASE NOTE, we will not process warranty claims without a completed RMA form.

Upon receipt, please allow 7-10 business days for Delta V to process the claim. We will contact you upon completion.